A Google user
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I used this app last year and loved it. Renewed my premium subscription last night a. D used it once and it worked great. I just went to use it and, while it's showing on Google play tjay I've paid for the premium version, the app itself is requiring me to upgrade to unlock the paid for functions. On top of that, the button to get help isn't working, so that's always fun. Update: after going back and forth thru email(because the support button in app wasn't working), they corrected the problem!
316 people found this review helpful
First Class Media B.V.
December 20, 2019
Please contact Customer Support directly through the button inside the app or e-mail to support@messagefromsanta.com and we'll fix the issue for you.
A Google user
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Out of all the santa apps this one is great. Alot of the apps out there are maybe a little better and have better features but they will charge you per call or text or per video. I think i paid maybe $5 in 2016 for all the full features..... Forever. I somehow lost this app and thank God i found it again. I logged in and i still have full access. You cant beat this. Im not sure what is costs now but some apps out there are super expensive. This one is well worth the premium price for what is it. I definitely recommend this app
95 people found this review helpful
skister82
Brilliant app, the text messaging part has got better and better each year. Annoying that I'm a premium user but still want me to pay £15 for a personalised video. £5 maybe but no way I'm paying £15, its a money grab.
27 people found this review helpful
First Class Media B.V.
December 24, 2023
Sorry you feel that way. We've decided to keep the yearly Premium subscription low priced, unlike other apps. This low price includes the ability to create an unlimited amount of personalized short video messages. The long North Pole video for the entire family is indeed paid separately.